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职务描述
Customer relationship management
• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data
Sell
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including…
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